Copywriting: The Final Frontier in Using the "Written Word"
to Speak To Your Potential Customer
Writing Your Guarantee Statement
Part 4 of 5
by Kevin Hogan
Page 3
Allow Them Plenty of Time to Evaluate
Your guarantee should be made clear in your copy. You should
also give the buyer a good amount of time to try out the
product. You do not want to make your return period short.
KEYPOINT: If you only give the buyer a short period of time to
evaluate the product, then you are going to find you get more
returns.
People feel pressured to decide if the product is worth it or
not and with a short return period they are more likely to
return the item simply because they did not have enough time to
completely evaluate it.
If something has a 15 day guarantee and they are wishy washy,
the 15 day time limit will be ever present in their mind.
Short periods of time are not smart from any point of view.
Guarantees should be strong. You have to confidently present
your guarantee. The more confidence you show, the more confident
the buyer will be. If you are very confident in your product
then buyers will feel better. You have to write your guarantee
like you mean it and stand behind it.
A strong guarantee comes across as you being so sure they will
never need to use it that your buyer will feel really good about
buying the product.
Your strong guarantee is actually telling your customers that
you are so confident in your product that if they are not happy
you would be surprised and you would be more than happy to give
them a refund.
From a logic point of view, you might as well make your guarantee
as strong as possible because if you don't it comes across
in your text and that creates doubt in the mind of someone
who hasn't done business with you.
Either do NOT have a guarantee OR make it a POWERFUL guarantee.
Your guarantee should be placed somewhere where your readers
will see it and where it will work as a way to get them to buy.
It should be written in a strong way that really communicates to
your readers. Your guarantee could be the one thing that gets to
a reader and makes them make that decision to buy.