A can of Coke next to the word "awesome"; a can of Pepsi next
to a picture of a happy couple. Seem too basic to be effective
advertising?
Prior research has shown that reported attitudes
towards brands are not affected by such simple juxtapositions.
However, a new paper in the June 2008 issue of the Journal of
Consumer Research examines our implicit opinions -- and finds
that we may actually be more susceptible than we think.
Bryan Gibson (Central Michigan University) showed undergraduate
psychology students pairings of well-known cola brands with
words and images. Some had positive associations: a field of
flowers, the word "awesome," or a mother holding a child. Others
had negative associations: people at a gravesite, the word
"terrifying," or a person in a contamination suit.
Participants were then distracted by an unrelated cognitive
task -- memorizing an eight-digit number -- and offered a can of
Coke or Pepsi to take home with them.
When distracted, those who were initially neutral towards both
brands strongly tended to choose the brand that had been paired
with positive images or words in the earlier task. Importantly,
this happened even when the participant couldn't remember which
brand had been paired with positive information, Gibson reports.
Those who had an established preference for one brand before
the experiment, as established by a pre-test, were not affected
by the inclusion of a distracting task while making their choices.
"These results have implications regarding how consumer
attitudes are formed, and how they are then applied in brand
choice situations," Gibson explains.
"This suggests that
implicit product attitudes may play a greater role in product
choice when the consumer is distracted or making an impulse
purchase."
Journal reference: Bryan Gibson, "Can Evaluative Conditioning
Change Attitudes toward Mature Brands" New Evidence from the
Implicit Association Test." Journal of Consumer Research: June
2008.
Adapted from materials provided by University of Chicago Press
Journals, via EurekAlert!, a service of AAAS.